Healthearizona

If you are trying to log into your Health-e-Arizona PLUS account to access your benefits, we can help. This article will walk you through the steps to successfully complete your Health-A-Arizona Plus signup.

If you are new to Health-A-Arizona Plus, Arizona’s online benefits portal, you must first create an account.

Health and Arizona Plus account

Arizona’s online benefits portal is called Health-A-ArizonaPlus (HEAplus). Health e Arizona Plus is administered by the Arizona Department of Economic Security (DES). The portal provides Arizona residents access to assistance programs that improve their quality of life.

The Health Arizona Plus platform currently offers the following programs:

  • Medical Assistance – Medicaid and Child Care
  • Nutrition Support – SNAP/Food Stamps
  • Cash Assistance – TANF

Health-A-Arizona Plus Account Benefits

Your Health-A-Arizona Plus account is safe and secure and offers benefits 24 hours a day, seven days a week.

  • A HEAplus account can be used to:
  • Determine eligibility for benefits.
  • Apply online to receive benefits.
  • Check the application status.
  • Submit changes to features.
  • Increase your profits.
  • Access your messages and information from DES

Continue reading for help logging into your Health-as-Arizona Plus account online, including what to do if you forget your HePlus username or password.

Health e Arizona Plus login instructions

If you are trying to sign in to your Health-A-Arizona Plus account online, follow the step-by-step instructions below.

Step 1: Visit the HEApuls website.

Go to the Health-A-Arizona Plus website, and then click on the Return User Signup link at the top right of the page. For help, see the screenshot below.

Step 2: Enter your username and password.

After clicking the link, a login box will appear on the page. Then, enter your username and password, complete the captcha, and click the “Login” button.

How to retrieve your Health-A-Arizona Plus username

If you have forgotten your HEAplus user ID login information, we can help you. We will go through the following steps to recover your username.

Follow these steps:

Step 1 – Access the default login portal.

Click on the “Forgot Username” link in the Health-a-Arizona Plus login portal.

Step 2: Enter the account information.

You will be redirected to a new page where you will be asked to log in:

first name

the title

date of birth

After entering this information, click the Next button. See the screenshot below.

Step 3: Answer the security questions.

You will then be asked to confirm your identity by answering two security questions. These were the questions when you created your account.

After entering your answers, complete the captcha and click the “Next” button.

Step 4: Access your PIN.

After completing the security questions, you will be redirected to a new page. You will be asked if you want your username and PIN sent to your email. Select your answer, then click the Next button.

Step 5: Verify your identity.

HEAplus will send you a Personal Identification Number (PIN) to your account email. A PIN may also be sent to your phone if you accept text messages.

Once you receive your PIN via email or phone, enter it on the website and click Activate to verify your account.

Step 6: Enter your email to get your username.

After confirmation, your HEAplus account username will be sent to your email.

To retrieve your Health-A-Arizona Plus account username, continue by logging in to your email. You can now use it to log into your HEAplus online account and access your benefits information.

How to reset your Health-A-Arizona Plus password

Follow the instructions below if you’ve also forgotten your eHealth Arizona Plus password.

To reset your default password:

Step 1 – Visit the HEAplus website.

Go to the Health-A-Arizona Plus website, and then click on the Return User Signup link at the top right of the page. For help, see the screenshot below.

Step 2: Enter your username.

A login box will appear on your screen. Then, enter your username and complete the captcha. Then click on the “Forgot your password” link above the password field.

Note: If you do not follow the above steps, you will not be able to reset your password. You will be redirected to the user login page.

Step 3: Answer the security questions.

Then, answer the security questions to verify your identity. These were the questions when you created your account.

After that, complete the captcha and click on the “Next” button.

Step 4: Create your password.

You will now be able to create your new Heples password. Be sure to use the provided password rules. Once you change all the red squares to green, you can complete the captcha and click the following button.

Our end! You have now successfully reset your eHealth Arizona Plus account password. Use this information to log into your online account and access your benefits.

Health e Arizona Plus phone number

If you need additional assistance logging into your HEAplus account, please call the Health-e-Arizona PLUS customer service hotline at 1-855-432-7587.

Apply for Health-A-Arizona Plus benefits.

Watch this video for help applying for Arizona SNAP, Medicaid, and cash assistance benefits:

Conclusion

We hope this post helped complete your Health-S-Arizona Plus login. Please let us know in the comments section below if you have additional questions about your Arizona food stamp online account. We are here to help!

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